Who Packs Your Parachute? The Power Of Serving Without Expectation

Meet Captain Charlie Plumb, a man I am proud to call my friend and mentor. He’s one of the most amazing men I have ever known. Charlie was a fighter pilot in Vietnam, flying 74 successful missions. On his 75th mission, his last before going home to his new wife, Charlie was shot down, parachuted into enemy hands and spent the next six years in a North Vietnamese prison camp being tortured, beaten and isolated in an 8’X8’ cell.

You’ve Heard This But Tell The Truth, Do You Surround Yourself With Greatness?

For the past seven years I have presented my “What If?” Keynote Experience for the Youth Citizenship Seminar at Pepperdine University. 250 high school juniors spend a week living on campus experiencing speakers and activities in a life-changing event. Captain Charlie Plumb, George Foreman, Ben Stein, Darren Kavinoky, Marilyn Sherman, Scott McKain, Tommy Lasorda, and others donate their time and even pay their own travel.

The Customer Is NOT Always Right Part 2: What I Love About Uber Is Not What You Think

What we haven’t seen before is, the Uber driver gets to rate you! Your conduct as a customer is ranked by the driver from one to five stars and every other driver gets to see it. Aha. I LOVE this! Soon-to-be-gone are the days of being a snotty customer, treating service providers like slaves. It’s not in every business yet but I predict this will soon spread to other businesses.

There Is A DARK SIDE Of My “What If…?” Message. Here It Is… 

Many of you know my “What IF…?” keynote is all about becoming more innovative by asking the question, “What if?” When you come up against the impossible instead of backing down, instead ask, “Hey, what if we could do this, how would it happen?”

Worldwide this message has resonated and exploded with great results.

The Foundation of All Innovation and Problems-Solving

The Foundation of All Innovation, Problem-Solving and Growth… Is Simple My “What If…?” Keynote Explained As a ponderer and thinker of thoughts, I recently stumbled upon what I consider to be the foundation for all innovation, problem-solving, and growth. 1. Imagination.  2. Direction.  3. Action. You imagine the possibilities. From those you choose a direction…