The Customer Is NOT Always Right Part 2: What I Love About Uber Is Not What You Think

What we haven’t seen before is, the Uber driver gets to rate you! Your conduct as a customer is ranked by the driver from one to five stars and every other driver gets to see it. Aha. I LOVE this! Soon-to-be-gone are the days of being a snotty customer, treating service providers like slaves. It’s not in every business yet but I predict this will soon spread to other businesses.

There Is A DARK SIDE Of My “What If…?” Message. Here It Is… 

Many of you know my “What IF…?” keynote is all about becoming more innovative by asking the question, “What if?” When you come up against the impossible instead of backing down, instead ask, “Hey, what if we could do this, how would it happen?”

Worldwide this message has resonated and exploded with great results.

The Foundation of All Innovation and Problems-Solving

The Foundation of All Innovation, Problem-Solving and Growth… Is Simple My “What If…?” Keynote Explained As a ponderer and thinker of thoughts, I recently stumbled upon what I consider to be the foundation for all innovation, problem-solving, and growth. 1. Imagination.  2. Direction.  3. Action. You imagine the possibilities. From those you choose a direction…

This One Action Quintupled My Income and Changed My Life: Start a MASTERMIND GROUP

(Yeah, it’s a selfie but I’m stuck on an island alone. Read below) This One Action Quintupled My Income and Changed My Life: Start a MASTERMIND GROUP.  We called ourselves “The Starving Motivators.” In 1999 Robin Crow, Jana Stanfield, Tim Bays and I would meet every month, or three weeks, even weekly for a time,…