The Customer Is NOT Always Right Part 2: What I Love About Uber Is Not What You Think
What we haven’t seen before is, the Uber driver gets to rate you! Your conduct as a customer is ranked by the driver from one to five stars and every other driver gets to see it. Aha. I LOVE this! Soon-to-be-gone are the days of being a snotty customer, treating service providers like slaves. It’s not in every business yet but I predict this will soon spread to other businesses.