The Customer Is NOT Always Right Part 2: What I Love About Uber Is Not What You Think

What we haven’t seen before is, the Uber driver gets to rate you! Your conduct as a customer is ranked by the driver from one to five stars and every other driver gets to see it. Aha. I LOVE this! Soon-to-be-gone are the days of being a snotty customer, treating service providers like slaves. It’s not in every business yet but I predict this will soon spread to other businesses.

This One Action Quintupled My Income and Changed My Life: Start a MASTERMIND GROUP

(Yeah, it’s a selfie but I’m stuck on an island alone. Read below) This One Action Quintupled My Income and Changed My Life: Start a MASTERMIND GROUP.  We called ourselves “The Starving Motivators.” In 1999 Robin Crow, Jana Stanfield, Tim Bays and I would meet every month, or three weeks, even weekly for a time,…

You Cannot Truly See Yourself. Two GREAT Ways To Get The RIGHT Input

Surround Yourself With Praise, Accountability, and Praise… It’s Called Grace.  My wonderful agent and manager, Christa Haberstock recently wrote an illuminating LinkedIn post about the importance of praise, yet the danger of too much praise and surrounding yourself with “yes people.” As someone who’s experienced both extreme praise and extreme, unloving criticism, I concur. For…